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Understanding Internet Marketing

Internet Marketing Tips, Tricks and Advice

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Tag: customer

How Social Data Can Help You Develop Buyer Personas

January 6, 2021

I speak daily with product, marketing, and sales professionals about the impact that social media can have on developing buyer personas, launching a product,…

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2021: The Consumer and Brand Relationship Forever Changes

January 3, 2021

A look at the top 5 predictions for retail and ecommerce companies in the coming year McKinsey refers to the Covid-induced shift to digital…

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New 2020 Marketing Trends in a Post-COVID-19 World: Part 2

January 2, 2021

Personalization-focused marketing trends like voice search augmented reality (AR), and direct to consumer (D2C) sales from social media are becoming more prevalent in a…

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How to Manage Your Business’s High Call Volume

December 29, 2020

Fielding incoming calls from customers, answering their questions and resolving their problems  is a core function of any good customer service team. Sometimes, however,…

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